Customer Stories
Coffee World
About
CoffeeWorld are a Coffee Roaster in South Australia. They distribute coffee, chocolate, tea, speciality milk and packaging to cafe’s pubs, clubs and corporate offices state wide.
Why we love it
In addition to the roasting business, the team at Coffee World are launching a South Australian manufacturing facility to re-create some well known local soft drink brands in 2022.
The problem we solved
Cam Ballard from Coffee World wanted a contracts and payments system that operated the way his business did. Coffee Roasters have the added complication of providing machinery equipment built into the price of coffee.
The PencilPay account application software ensures CoffeeWorld can include the equipment, supply term and pricing and credit terms into the one contract.
On top of this, it captures a payment method for automated billing, which simplifies a complicated business.
Firstly, I was thrilled to find a privately owned Australian company to replace our previous credit card facilitator on our ‘Pay Now’ invoice option on Xero. The customisable iFrame credit app makes us look slick and professional and works a treat. No more manual credit apps, checking ABNs, manually entering data into Xero – it is all now done seamlessly through Pencil Pay. Helping our customers by setting up automatic payment plans for outstanding amounts, and securing their invoice payments automatically, frees up valuable time for both ourselves and our customers.
Integrations
We'll help you get started
- In 15-mins, we can help you configure the platform, set your trading terms and add the application portal to your website.
- You can either use the set of terms and conditions we provide, or use your own.
- If you need help with onboarding your existing customers for automated billing, we can help.
- We provide as much training and support as you need , so you can get the most out of PencilPay.
