Getting paid on time shouldn’t mean souring relationships with your best trade customers. For wholesale suppliers, manufacturers, and distributors, the balance between healthy cash flow and customer retention is delicate—but it doesn’t have to be difficult.

With the right systems in place, you can speed up payments, reduce manual work, and give your customers a better experience—all at once.

Here are five proven ways to get paid faster without risking good customer relationships, including how PencilPay helps make it happen.

1. Use Stored Payment Methods for Repeat Buyers

For customers who order regularly and pay on credit, storing payment details securely is a game changer. With PencilPay, you can capture card or bank details during the credit application process—no awkward follow-ups or chasing for payment every time.

Once stored, payments can be triggered manually, automatically on due dates, or even at the point of order approval.

• Faster payments
• No need to request payment info repeatedly
• PCI-compliant and secure
  
  

2. Send Invoices with Click-to-Pay Links

Don’t bury the payment instructions in a PDF or force customers to log in somewhere. With PencilPay, every quote, invoice, or sales order can include a click-to-pay link—allowing instant settlement via credit card or direct debit.

It’s fast, mobile-friendly, and eliminates friction. Best of all? The payment is automatically reconciled in your ERP or accounting system (like MYOB Acumatica or Cin7 Core).

3. Automate Charges on Due Date

For approved trade accounts, PencilPay can automatically charge customers on the invoice due date—no follow-up needed. This keeps your cash flow predictable and removes the awkwardness of chasing.

And if the card fails? PencilPay triggers a workflow that reminds the customer and gives them easy options to fix the issue.

4. Offer Flexible Payment Plans for Aged Receivables

Rather than sending customers to collections—or writing off overdue balances—you can offer structured instalment plans directly through PencilPay.

This keeps the relationship intact while giving your customer breathing room—and still getting your money in the door.

• Simple 3-click setup
• Payments auto-deducted
• Plans sync back to your system
  

5. Let Customers Pay Their Statement in One Go

Sometimes, the problem isn’t that customers don’t want to pay—it’s that they’re overwhelmed with dozens of small invoices.

With PencilPay, your customers can pay their entire outstanding statement in one click—and you still get each invoice reconciled individually in your system.

It’s the perfect blend of convenience for them, clarity for you.

Wrap-Up: Faster Payments, Stronger Relationships

Speeding up your receivables doesn’t have to mean pushy emails or strained conversations. By implementing smart tools and offering a better payment experience, you’ll reduce admin, improve cash flow, and keep your best customers happy.

Want to see how this works? [Book a quick demo of PencilPay.]